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FAQ

After several years in the business, we may have seen a few of the same questions. And we're here for it! The more questions asked in the beginning, the sooner we can get to a flawless event.

  • HOW DOES THE PAYMENT PROCESS WORK?
    Once we've talked about the equipment that you need to make your event successful, we'll set the date for pickup or delivery. Once you pick up the item, you will pay onsite. If you are booking a full production event with us, we will send you the invoice.
  • CAN I RENT [.....] ?
    Probably! We have an enormous inventory. First, we'll want to start a conversation with you to make sure that it's a purchase that makes sense for you and your sound needs.
  • WHAT'S THE COST OR RANGE?
    If it's your first time renting or purchasing equipment, it can be intimidating to navigate equipment quality and quantity needs. We offer competitive quoting because we know you're doing your homework, too. Event and sound professionals often comment that we offer great value for the brands carried, extra work, and support we provide. But don't worry, we'll walk through your event needs and budget to make sure it's something that actually works for you. We find talking these things out actually gives you better confidence. Looking forward to chatting!
  • HOW AVAILABLE ARE YOU FOR SUPPORT?
    We're incredibly available by phone, text, email, smoke signals. Your event is just as much on our radar as it is for you, so we're always ready for your call.
  • IF I BREAK IT, DO I BUY IT?"
    Please let us know right away and here's a link to our policy.
  • ARE YOU OPEN ON THE WEEKENDS?
    The office is not open on the weekends! And that's why we only charge you a 1 day rental when you rent equipment over the weekend. On weekends, we are busy supporting your event to make sure it proceeds with no hitches.
  • WHAT EQUIPMENT DO I ACTUALLY NEED?
    It depends on what type of event you're planning. Based off of the information that you provide, straightforward questions that we ask, listening to your concerns, we can match your needs to our sound equipment.
  • WHERE ARE YOU?
    Find us in Tucson, AZ. We support several local events, but can also scale to regional events for delivery and national events for touring. Get in touch with us to start planning your event.
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